SERVICE EXCELLENCE SMALL TOWN EVENT
The National Department of Tourism, together with the Department of Economic Development, Tourism, and Environmental Affairs and Okhahlamba Local Municipality today held the Service Excellence Small Town Event at Drakensberg Sun Resort.
The Service Excellence Small Town Initiative is an initiative that is aimed at creating a platform that involves small-town partners, stakeholders, and communities in the implementation of the National Tourism Service Excellence Strategy and standard.
The event is a session that is meant to showcase and celebrate the strides gained in fostering a culture of service excellence at a small-town level.
