logonew
Saturday, 24 April 2021
  • Home
  • About Us
    • Vision, Mission & Strategic Goals
    • Ministry
    • Public Entities
    • Access to Information
    • Strategic Documents
    • Legislation
    • Success Stories
    • Structure and Functions
      • Administration
        • Corporate Services
        • Financial Management
        • Office of the MEC
        • Office of the HOD
      • Business Regulation & Governance
        • Consumer Protection
        • Liquor Regulation
        • Regulation Services
      • Environmental Management
        • Environmental quality management programme
        • Environmental policy and coordination programme
        • Environmental compliance monitoring and enforcement programme
        • Environmental biodiversity and coastal management
        • Environmental empowerment and advisory services
      • Integrated Economic Development Services
        • Economic Empowerment
        • Enterprise Development
          • SMME and Co-operatives Funds
        • Regional and Local Economic Development
      • Tourism Development
        • About Us
        • Tourism Registration
        • Programmes & Projects
        • Tourism Resource Centre
        • Tourism Events & Campaigns
        • Gallery
        • Links
        • Contact Details
      • Trade and Sector Development
        • Sector Development
        • Trade & Investment Promotion
      • Organogram
    • Vacancies
    • Tender Services
      • Bid Procedures
      • Publication of Bidders
      • Bids Awarded
      • Published Bids
  • Projects
    • Emerging Researchers Capacity Enhancement Programme
    • IEI Conference
  • Contact Us
    • Contact details (Management)
    • Ministry
    • Feedback
    • Location Map
HomeResource CentreStrategic DocumentsService Delivery Plans and Committment Charters

Service Delivery Plans and Committment Charters

  • Service Delivery Improvement Plan 2015 to 2018
  • Service Commitment Charter 2015 to 2018
  • Citizen Complaits and Compliments Management Framework

 

Batho Pele Principles

  • Consultation
  • Service Standards
  • Access
  • Courtesy
  • Information 

 

 

  • FAQs
  • Submit Consumer Complaints
  • Business Licensing and Permitting System
  • Links
    • Municipalities
    • National Government
    • Non-governmental Organisations
    • Other
    • Provincial Government
    • Regulatory Forums
    • SA Government Online
    • Statutory Bodies
    • KZN BBBEE
  • Newsroom
    • Audio and Video
    • Events
    • Info on Media Accreditation
    • Media Contacts
    • Media Statements
    • News Stories
    • Parliamentary Q&A
    • Photos for the Media
    • Speeches
  • Resource Centre
    • Charters
    • Forms
    • Fact Sheets, Brochures and Leaflets
    • Guideline Documents
    • Legislation
    • Magazines/Publications
    • Newsletters
    • Policy Documents
    • Regulations
    • Strategic Documents
      • Annual Reports
      • Economic Reference Documents
      • Performance Plans
      • Reports
      • Service Delivery Plans and Committment Charters
      • Strategic Plans
  • Services
    • B-BBEE Compliance Grading & Monitoring Services
    • Economic Researchers Training Programme
    • LED Skills Development Programme
    • Operation Vuselela for Small Canegrowers
    • Skills Development Programme for Co-operatives & SMMEs
  • BLOG
  • EZOMNOTHO
  • Cabinet pictures
  • TOURIST GUIDES
  • Home
  • About Us
  • Projects
  • Contact Us
Copyright © 2014 Economic Development & Tourism |  Terms and Conditions |  About the Website   Facebook Twitter RSS Call3